Delivery & Returns

DELIVERY INFORMATION

Delivery is calculated on the final value of the item. Standard delivery is FREE for all UK mainland addresses on orders over £50 and FREE for all bikes purchased through us. Deliveries to UK mainland addresses are delivered within 2-3 working days from despatch, unless stated on product page (please see below our "stock messages").

The delivery prices are:

- Up to £20 in value £ 6.99

- Below £50 in value £ 8.99

- Over £50

FREE Delivery of Bikes

We ship all our bikes free of charge within the United Kingdom (excl. Jersey and the Channel Islands at this time) and all our bikes come pre-assembled with just a few tweaks required (Please see our Bike Build Instruction page for details of assembly required). We aim to ship all our bikes within two working days of the order, providing that is in stock,if not in stock, it should take between 5-7 working days to arrive. All our consignments, irrespective of the carrier, require a signature upon delivery and deliveries are typically made between 08:00 and 18:00 so please bare this in mind when choosing a delivery address.

Package Recycling

We do try when possible to reuse packaging from our own suppliers in order to send purchased items to our customers, we ask if the packaging is still in good condition after you've received your goods then please try to use it again or recycle if not possible. We only ship to the UK for this moment in time, we apologies for any inconvenience that this might have caused.

Stock Messages

When an item is in stock, physically in our store, it will be sent to you ASAP, and if an item is not in stock please allow 3-5 working days for delivery, whereas for some other brands, as they come from abroad, allow 7 working days for delivery. If some products are out of stock, you can contact us to check availability of these items. At this present time, we only deliver within the UK (excluding Jersey and the Channel Islands). If you want us to deliver outside the UK, please email us and we will see what we can do. If you have any queries about deliveries please do not hesitate to contact us at info.getagrip@gmail.com

Click & collect

For Orders placed by customers resident in the United Kingdom, you have the option of store collection through Click & Collect. This service is free and available at our store at Get A Grip Bicycle Workshop Ltd, 19 Lavender Hill, London, SW11 5QW. Please make sure you choose this option when asked to do so at the checkout. If you've ordered a bike, & choose to collect it at our store, the bike will be fully built for you. You will then receive an email to inform you when the product is ready for collection.